Cancelling my account

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  • Updated 4 years ago
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I have moved to the States and need to cancel my account. How do I do this?
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Long Duong

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Posted 4 years ago

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Dennis, Mobile Master

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You will have to call Koodo to cancel:
You can reach Customer Service at 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

You will receive your final bill. Any remaining tab will be charged toyour final bill.

You also may want to unlock your phone (to use in the US) through Koodo ($35) before you cancel (since Koodo will not unlock your phone if you are not a customer)

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