Cancelling plan and SIM card, where to call?

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  • Updated 4 years ago
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Where should I call if I want to cancel my plan and deactivate my SIM card? (Don't know if it matters but I'm in Montreal)

Reason: Had this phone for over 2 years, bought a new one with a different number and company.
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Martin Chenal

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Posted 4 years ago

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Sophia, Mobile Master

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You will need to call Koodo, Martin. If you still have your old phone, call *611 or the number below from any phone :)

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.

Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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