Cancelling plan

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  • Updated 4 years ago
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Can I still cancel my plan that I got 3 days ago? I am very unsatisfied with the service. I do not receive calls, and my friends and relatives said that my line is always busy even though I am not using the phone.
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Frances Jacinto

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Posted 4 years ago

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Dennis, Mobile Master

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Your phone and plan are returnable within 15 days (provided you dont go over the prescribed limits and the phone is still good as new).

However, before you cancel, did you port your number from another carrier?

Have you tried pulling the battery and sim out for a few mins and trying again?

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