Cancelling on someones behalf?

  • 1
  • Question
  • Updated 1 year ago
Someone is threatening to cancel my account by putting notations on my account, is this possible?
Photo of neverforet98

neverforet98

  • 120 Points 100 badge 2x thumb
  • worried

Posted 1 year ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,204 Points 50k badge 2x thumb
Can you give a little more context please? Who's someone? What's going on here?
Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb
Are they calling in pretending to be you?  or are they calling in as another account holder?
Photo of neverforet98

neverforet98

  • 120 Points 100 badge 2x thumb
They have said they work for Koodo and are going to cancel my account internally.
Photo of Allan

Allan, Mobile Master

  • 62,352 Points 50k badge 2x thumb
Where did they say this to you? Were you at a store, through the phone, facebook, email? As well do you have a name of who said this?
(Edited)
Photo of neverforet98

neverforet98

  • 120 Points 100 badge 2x thumb
Facebook, email and text message they have said it to me. I don't want to cause any issues for this person even though they are causing issues for me, I'm not gonna throw the shade back. Just trying to figure out if I should be concerned.
Photo of Allan

Allan, Mobile Master

  • 62,352 Points 50k badge 2x thumb
On facebook if a message is recieved legitimate it will be recieved from the Koodo page. If it is from a person than this isnt a real threat. Same goes ifnthe email isnt from @koodo... And the text would be from a 4 digit number official to koodo. It sounds like someone is messing with you or trying to scare you. Just ignore it.
Photo of David

David, Mobile Master

  • 93,460 Points 50k badge 2x thumb
Note: some official Koodo emails  come from a Telus.com address. 
Photo of Mayumi

Mayumi, Mobile Master

  • 115,056 Points 100k badge 2x thumb
Did they say why they are going to cancel your account?
Do you have a plan which is not available where you live...?
(Edited)
Photo of neverforet98

neverforet98

  • 120 Points 100 badge 2x thumb
It is the guy from cellphoneman.ca - he is threatening me 
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
It's much more likely that Koodo will ask you to get an in market plan, Brandin... I'm afraid you were the victim of a fraud and got a plan you are probably not entitled to :(
Photo of David

David, Mobile Master

  • 93,460 Points 50k badge 2x thumb
If you gave him your credentials, then it is possible that he can have the effect on your account that you have described. As long as he can login, or spoof your identity he can modify your account, including cancelling it.
Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb
Dude you are in a tough spot. This threat will always loom over your head. What are you trying to get out of this?
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Log into your self serve account and change your pin immediately.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,312 Points 100k badge 2x thumb
As well as any other info you can change such as security questions ect