Cancelling an account early

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From what I understand, if I want to cancel my account, I will need to pay off the remaining tab left on my phone, my current bill, and and usage that may occur if I go in to the next billing period.  Is there any other fees or charges I should be aware of?  It seems too good to be true and easy to end my service, I keep thinking there is a catch, or a termination fee or something.
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AngelaB

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Posted 7 days ago

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Paul Deschamps, Mobile Master

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No catch that's what you pay just what you owe there's no early cancelation fees anymore. To cancel your service you'll need to call customer service, or port your number to a new carrier which will automatically close your account with koodo and create a final bill including the charges you listed above.
(Edited)
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AngelaB

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Thank you for your reply!  I'm back from the day where it used to costs HUNDREDS to leave a cell phone agreement early, so this is such a pleasant surprise.
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Goran, Mobile Master

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Nope! That's it. If it's not in your service agreement it's not going to be charged to you. You will need to call 611 to cancel or if you want to keep your number you can just call up the carrier you want to switch to and tell them you want to port. You'll get a final bill from Koodo to pay and you're set.
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AngelaB

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Fantastic, thanks for your reply!  Its nice to see some things finally playing in the favour of the customer in the cellular industry for a change.
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Dennis, Mobile Master

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It's all due to the Wireless Code of Conduct by the CRTC.  All the wireless telecoms were basically forced into it

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