Cancelling account: can I get my positive tab balance back?

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  • Updated 11 months ago
I will be cancelling my account, however I have around 30$ positive balance on my tab. Can I get this money back? Or can I give it to my family members on the same account?

Thanks!
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Rachel Walters Roy

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Posted 11 months ago

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Allan, Mobile Master

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No. The positive tab isn't transferable, isnt worth a cash value, and if you close your account you lose it.
You can get back a positive account balance as that is your money but the positive tab balance is given by koodo so you arent really losing anything.