cancellation process

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  • Question
  • Updated 4 years ago
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I cancelled my tab plan two months age, but I did not received any bill from koodoo. Today, I found that I was charged for the last two months. I payed the tab and want to make sure the cancellation process is done.
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Posted 4 years ago

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Chad Burr, Mobile Master

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Muhammed, answer here:
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Paul Deschamps, Mobile Master

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Call customer service and make sure you actually cancelled the account not just paid off your tab as its 2 totally different things.