Cancellation

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  • Question
  • Updated 3 months ago
I need to cancel my number, but I am not in Canada anymore and not comming back. I couldn't reach the number for canceling when I was in Canada and I don't want to pay for service which I am not using anymore.
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Posted 6 months ago

  • 1
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Allan, Mobile Master

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You can send them a message via Facebook if you are out of the country. Make sure you mention that though as usually you have to call in to cancel.
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Jan Hope

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In addition to what @Allan has said you have to pay any remaining balance on your account, as well.
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Barb Matthews

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want to cancel
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Barb Matthews

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w3at to cancel
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Goran, Mobile Master

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Ok so call 611 or if you're not in Canada do as above. Or if you want to keep your number contact the carrier you want to switch to and ask to port over. You'll get a final bill which you'll see in your self-serve. It'll be kept active for 90 days after you leave for that reason.
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Barb Matthews

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want to cancel