Cancellation

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866

Hi, I got my cellphone in January and in the end of August I am going back to my country. I would like to know how much I would pay to cancell and where can I pay the amount?
Thanks
Photo of Jaciara Lana

Jaciara Lana

  • 70 Points

Posted 4 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Hi Jaciara,

You will need to call Koodo to cancel your account: *611 from your cell. They will tell you what your final fees will be, including the final Tab amount :)
Photo of Dennis

Dennis, Mobile Master

  • 196,444 Points 100k badge 2x thumb
You might want to unlock your phone before you cancel so you can use it back home
Photo of Sean Corey

Sean Corey

  • 60 Points
i just want to cancel my subscription .
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
You need to call Koodo, dial 611 from your Koodo phone.
Photo of Jennifer Karhi

Jennifer Karhi

  • 60 Points
What if the Koodo phone doesn’t work?
Photo of Allan

Allan, Mobile Master

  • 62,562 Points 50k badge 2x thumb
What do you mean?
Photo of Dennis

Dennis, Mobile Master

  • 196,424 Points 100k badge 2x thumb
@Jennifer
You can call the 1800 number on a non-koodo phone
Dial 1-866-99-KOODO (1-866-995-6636).

This conversation is no longer open for comments or replies.