Cancelation

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  • Question
  • Updated 4 years ago
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I want to switch to another phone company. I will pay off my tab owing, but I want to keep my phone number. I've been told to provide the other phone company my Cell Account number. Do I need to call in for this?
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Shan Mei

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Posted 4 years ago

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Jonathan I, Mobile Master

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It's available on your bills (self serve or paper) and the paperwork you signed when you got your last phone.

Out of curiosity, why are you leaving Koodo? Compelling gift card offer?
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Some random Mobile Master, Mobile Master

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Or maybe a phone Koodo doesn't sell? Please be aware, Shan, that you can bring any compatible and unlocked phone of your choice to Koodo (and get 10% off your plan once you clear your Tab). It's something worth considering!

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