cancel phone how to

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  • Updated 4 years ago
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how do i cancel my phone and pay off my tab
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Rob Kimball

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Posted 4 years ago

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Ivan, Mobile Master

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You need to call customer service. Any outstanding tab balance will be added to your final bill.

Please note that if you cancel your account yourself, you will not be able to keep your phone number if you're switching carriers. If you're doing that and want to keep the number you should have your new provider cancel your Koodo account.
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Jim Dixon

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whats the phone number to call
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Jorden, Mobile Master

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You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.

Hours of Operation

Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

You can also call *611 from your cell phone.

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