Cancel Acount

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  • Question
  • Updated 4 years ago
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Hi,

I am a monthly costumer and I will back to my country next month. How can I cancel my acount?
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Priscila Fernandes

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Posted 4 years ago

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Daniel Kim, Mobile Master

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Call *611 from your koodo phone, choose option 5, tell them you want to cancel. Also if you have any remaining negative tab you will have to pay that off in the final bill as well. :)
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Priscila Fernandes

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But I don't want to be without celphone right now, is it possible to cancel one or two days before I back to my country?
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Daniel Kim, Mobile Master

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To my knowledge the service cancels at the end of your billing cycle.

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