Cancel phone

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  • Updated 4 years ago
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I am on a tab account, and have a neg. balance, but want to cancel my koodo phone. How do I do this.
Photo of Beverly June Johnson

Posted 4 years ago

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Photo of Sophia

Sophia, Mobile Master

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Hi Beverly, do you mean you want to cancel your Koodo account? You will need to call Koodo (*611) and tell them you want to cancel... then you'll receive a final bill with the remainder of your Tab and the last month.

Any reason why you want to cancel? If you want to keep your number and just move to another provider, you shouldn't cancel actually but port out your number.