Cancel Order no. HFO19463478

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  • Updated 1 month ago
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Hi,

I placed an order on Sunday, March 11. I understand that it may take 10 business days or more to be processed. It may be too long to replace my current phone so I would like to cancel my online order and just go in-person to a kiosk. I sent an email request for cancellation, but haven't received a response. Seeing that some orders have been cancelled in previous threads on this forum, could you please cancel mine?

 

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Nell

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Posted 1 month ago

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Dennis, Mobile Master

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If a rep doesnt reply to this, I would try to send Koodo a private message via facebook or twitter 
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Kelsey, Employee

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Hi Nell, I've confirmed with the webstore team that your order has been cancelled. You'll see the refund come through on your card in the next few business days. Have a great evening!
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Nell

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Thank you!

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