Cancel online order before it ships

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  • Updated 1 year ago
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Would like to cancel a phone and plan request before it ships to my place and my number is changed from carriers
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Jordan Marsh

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Posted 1 year ago

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Daniel, Employee

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Hi Jordan! Were you able to cancel your order? If not, please let us know while including your order number here. Thank you! 
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David, Mobile Master

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Please contact the Webstore for such inquiries.
Webstore: koodo.webstore@koodomobile.com or 1-844 566-3697
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Avesta Hashem

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I sent an email to webstore@koodomobile.com to cancel my order, is that sufficient until i hear back?
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titaniumtux

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Since they're open Tuesdays to Fridays, I'd recommend calling them tomorrow to be safe.

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