Cancel one of the numbers on our account

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  • Question
  • Updated 2 years ago
  • Answered
Can I cancel one of the numbers on our account at a Koodo shop?
Thanks,
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Michael W Smith

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Posted 2 years ago

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Timo Tuokkola, Mobile Master

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Numbers cannot be cancelled at a koodo shop. You would need to call in and speak with customer service in order to be able to cancel. Just in case it's not you, only the account holder is allowed to request a cancellation.
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Michael W Smith

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Thanks Timo, I was hoping to avoid the wait time on hold.
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David, Mobile Master

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Try early in the day to reduce wait times.