Cancel one of my contracts

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  • Updated 4 years ago
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Hi I have 3 mobile phone contracts ,my son has decided to move back to Scotland so I don't need his phone .How do I cancel this ,i am on a month by month basis not tied in .
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mcarth342

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Posted 4 years ago

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Cameron Jones

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Koodo doesn't have contracts, I think you mean tab? You can call in to cancel his number on your account. If there's a negative tab on it, you'll be charged for it
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mcarth342

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how much does it cost to phone them to cancel the contract .

Thanks
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Cameron Jones

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It costs nothing to call for cancelling. They'll want to know why and just explain your son is away in Scotland so you don't have use for it etc.
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mcarth342

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Hi I tried to suspend the service but it says I cannot do that for this subscriber at this time ?
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Cameron Jones

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Hi, I'm a bit confused...why do you want to suspend service and pay for it monthly when you can cancel it and stop paying your monthly charge on the tel# in question? Suspension and cancellation are 2 different things.
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mcarth342

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My wife wants to keep it as he is visiting us for christmas and New Year
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Cameron Jones

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Gotcha!! OK, here's what I recommend - change the rate plan on his number to seasonal hold. For $15/month you get to keep his number. Read link below...

http://help.koodomobile.com/my-bill/b...

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