Can you upgrade my phone if I have had it for 2 years?

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  • Updated 4 years ago
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Hi, I have had a phone with koodo for 2 years now. Am i eligible to be given an upgrade. My friend had koodo for two years and they called her and said that she could get an updated phone. She was given and I phone. Is this true that you upgrade people phones for free?
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Adam Hillman

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Posted 4 years ago

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Jonathan I, Mobile Master

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If you're still on 10% Tab payoff then unless you have had a $60 plan for the past 2 years it more than likely won't be done yet. You have to pay off whatever negative Tab is still on your account first.

However after you upgrade then you'll have a 24 month guarantee.
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Adam Hillman

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Thank you very much John! :)

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