Can you put your contract on seasonal hold for 12 months?

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  • Updated 4 years ago
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I called Koodo today asking about their seasonal hold plan and the representative I spoke to said that even though there's a limit of 6 months, you can add on an additional 6 month chunk after the first one runs out for a total of a year long seasonal hold. This didn't seem to jibe with what I've read on the community forums - any experience with this, anyone?
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Aida A

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Posted 4 years ago

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Hey there Aida.
The customer service rep you spoke to was correct.
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Sophia, Mobile Master

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Was that rep you? :)

Anyway just wanted to add that when you get back, you'll have to pick one of the then existing plans. Sadly you can't get your old plan back and Koodo's plans haven't improved much lately... just a heads up :)

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