can we just change phone

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  • Question
  • Updated 4 years ago
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Hi, I wanted to know if I have a bog on my cell phone, can I juste chanhe to another one ?
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Raphael Dallaire

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Posted 4 years ago

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Daniel Kim, Mobile Master

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If there is something wrong with your phone and it's still under warranty you can send it in (if it's a manufacturer defect) to get it repaired.

Or if you want to change to a new phone, you'll have to pay off your existing tab and use it again to get your new device.

Or you could always get a phone from somewhere else and providing that you have no negative tab, you can get 10% off your monthly bill.
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Raphael Dallaire

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Ok thank you
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Mayumi, Mobile Master

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When did you get a phone? If its within 15 days and there is no physical damage, you can return it and get a full refund. (You need an original receipt and box)
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Daniel Kim, Mobile Master

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whoops forgot about that! thanks Mayumi :)
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Mayumi, Mobile Master

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(^_^)

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