Can not receive or send text messages

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  • Updated 4 years ago
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i have recently switched over to koodo, however i can not receive or send text messages help?
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Nick Graham

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Posted 4 years ago

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Is your data off? Data needs to be enabled in order to send and receive picture messages. WiFi alone will not suffice.

If you do have data, you may need to configure your APN settings in your phone:
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Jonathan I, Mobile Master

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Did you port your # in from another carrrier?
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Chad Burr, Mobile Master

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Koodo Guy, during the transition from another carrier to Koodo,some features of your device may not function correctly. Sms/mms etc.

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