Can monthly customers purchase a phone outright

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  • Updated 4 years ago
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I am a current monthly customer with Koodo. I would like to purchase another phone from Koodo as a gift. When I went to a kiosk today the rep there said I can purchase a phone but I need to use it for 90 days. I asked how they could be sure I was using the new phone and not my current one, he just said they have ways of checking that.

So my question is, does Koodo actually check if my sim card is being used with the new phone? And if they do, what would happen if they find out I'm not using it and in fact am just using my old phone?
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Nancy Zhang

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Posted 4 years ago

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Jonathan I, Mobile Master

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They said 90 days because they don't want to get clawed back for the sale but it won't apply here. As long as your service remains active you're fine.
(Edited)

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