Can Koodo provide past GPS data? Please help!

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  • Updated 5 years ago
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Hello, community.

Long story short, I'm involved in a dispute with my employer over whether I was at a particular job site on a particular day in October 2013. I have provided financial proof of my location, but this has been refused. Is it possible for Koodo to provide me with a visual map displaying my phone's GPS location for the day in question?...perhaps also the call history or voicemail records?

I imagine this information would be difficult to refute.
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Tom Adams

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Posted 5 years ago

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Chad Burr, Mobile Master

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Not without a court order
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Tom Adams

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Is that right?

They wouldn't even provide such information to the account holder?

At this point, I'm stuck as to how else I can provide proof of location...
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Moto G

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I understand its a very expensive procedure to retrieve and collect that information.
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Tom Adams

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If it's any less than $1,000 I would be very interested to find out what steps I can take to retrieve it.

Please share your knowledge.
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Moto G

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Oh and if think about it, it only proves your phone was there, not you.
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Timo Tuokkola, Mobile Master

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Strange as it may seem, Koodo is not in the business of actively tracking your whereabouts via the GPS in your phone.
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Moto G

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NSA
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Tom Adams

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Moto G: Yes, good point. It's still something I would like to look into.

Timo: I didn't hear anyone say that it was...
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Jorden, Mobile Master

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I think what Timo means by that is since they don't actively track you, the types of information you are seeking isn't stored anywhere for them to retrieve for you.
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Moto G

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Give Koodo a call in the morning.
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quasarito

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Assuming that Koodo would divulge such information, I don't think it would provide you with an accurate position of where your phone is located. Koodo wouldn't be able to track you based on GPS, but would use their various cell towers to triangulate your position. This triangulation can only be an approximation of where you are within a certain radius. This radius may be larger than the work site location you are trying to prove you were located.

And although you might believe it is easy information to obtain... it probably is not. It would probably require many man-hours just to find the data you are looking. Koodo has hundred of thousands (of millions?) of customers. If they are tracking their phones at every minute of the day, 365 days a year... that is a mountain of data that is archived somewhere that needs to be searched. Not a simple task.

It is not a common request and I would assume that they are not legally obligated to provide such information to anybody who requests it (even if it is your own information). It may require legal intervention to do so which would require you to engage a lawyer. You may have to pay dearly for this information.
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David Nam

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You could try this feature by Google, if you are connected to Google Services.

https://maps.google.com/locationhistory/b/0/ 
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Moto G

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Creepy is when Google can NOW use photo of you to endorse a, product, service and/or view/opinion. With your permission, without your knowledge, without remuneration. This was Google's latest Terms of Service Update.
(Edited)
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Moto G

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If Tom Adams took any pics, the pics would be tagged with date, time and GPS coordinates location AND weather conditions , as well people's faces in the pic's would be tagged. Unless these features was "turned off".
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Ivan, Mobile Master

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Google and I have a difference of opinion when it comes to how "do no harm" is interpreted.
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Moto G

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Same here!
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quasarito

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If you like Google Now, this location tracking is needed for it to offer some of the "neat" features it offers.

You have the option to disable this location tracking if you prefer Google not to report such information. It is within your control.
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Some random Mobile Master, Mobile Master

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Also, while the NSA, Google and whatnot may care about your whereabouts, Koodo does not. Heck, they just only recently brought Visual Voice Mail to iPhone because of financial concerns/costs, so I doubt they have set up a GPS recording server in their offices for every one of their users (remember, expen$ive).

I wouldn't lose time calling Koodo about that. Your own Google profile is likely a much better place to look into.
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Myke

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If you made any calls during that location(specifically, just the city) then yes. Otherwise, there isn't much that Koodo can do.

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