Can I use my own iPhone 5 on Koodo Pre-Paid plans?

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  • Updated 5 years ago
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If I buy an unlocked iPhone 5, would I be able to use it for the pre-paid plans? And would there be any additional charges for using your own phone? Thank you for your time.
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Tommy Marzec

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Posted 5 years ago

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Dennis, Mobile Master

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Yes you can use it for the pre-paid plans.

You will need to go to a kiosk and purchase a pre-paid sim card for $20
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Ivan, Mobile Master

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That $20 card includes a $20 airtime credit for new prepaid activations, so the card is essentially free.
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Some random Mobile Master, Mobile Master

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Tommy, Ivan's right and please put the emphasis on the words "new activation". If you get a replacement SIM because yours broke or whatever reason, and add it to an existing account, there will be no $20 credit.
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Steven

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If you buy an unlocked Iphone and decide to go on post paid, you get 10% your monthly bill for bringing in your own phone! Just something to think about aswell :p
first of all yes you can you get 10% off your monthly bill
heres a link to some more info http://koodomobile.com/en/on/switch2k...
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Ben Rolleman

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I thought iPhones use different sim cards than most phones... are all SIM cards available? I have an iPhone 4 unlocked and am considering switching...
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Dennis, Mobile Master

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Hi Ben,
The iphone 4 uses a micro sim card, while an iphone 5 uses a nano sim card.

Koodo has both sizes for use as they sell both of these phones
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Shawn Greeley

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I just tried to hook it up and it says no service !!!
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Dennis, Mobile Master

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Make sure you have 3G turned on
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Shawn Greeley

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How do I get into that isn't this larger than 3G?
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Dennis, Mobile Master

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Settings>General>Networks then enable 3G
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Shawn Greeley

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I went into cellular and everything is on and it still doesn't work
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Shawn Greeley

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I don't even have a place where I can select that option
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Shawn Greeley

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Like the networks thing
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Dennis, Mobile Master

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Try Setting>General>Reset>Reset Network Settings

Note: If you have any wifi passwords saved this will delete it
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Shawn Greeley

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Nothing yet still says no service I had to re enter the password for wifi though
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Dennis, Mobile Master

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Are you sure your sim card is working and active?
Is this an iPhone 4 or 5? iOS7 right?
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Shawn Greeley

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iPhone 5 and yes it gave me a phone number and says active
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Dennis, Mobile Master

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Is it a Koodo iPhone or from another carrier?
If its from another carrier is it unlocked?
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Daniel Kim, Mobile Master

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yep and make sure to update carrier settings
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Daniel Kim, Mobile Master

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It could be a faulty sim maybe?
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Dennis, Mobile Master

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Let's do a Hard Reset. Hold the home and power buttons at the same time. Only let go when you see the Apple logo after it resets.

Dont worry you wont lose any data
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Shawn Greeley

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Ahh didn't work again lol my luck
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Dennis, Mobile Master

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That's all we could so with the phone right now. I think it's the sim card like Daniel said. Test the sim card on another phone or go to Koodo to see if they can put another sim card in to see if it works.

If it's not the sim card then you need to call tech support to see if they can help you

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