Can I reconnect using my account online???

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  • Updated 4 years ago
  • Answered
--- Hi there! ---
I'm coming back to Canada & I want to reconnect. Can I do this via my account online before I will land in Canada???
Photo of Paulina Miroslaw Karasinski

Posted 4 years ago

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Timo Tuokkola, Mobile Master

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If you mean resume from seasonal hold, the answer is yes. Just change the plan in self serve.
I have cancel my contract, but now I want to reconnect... Can I do this same online?
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Ivan, Mobile Master

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No. If you need to open another account, you will have to do this in person at a Koodo location or authorized retail partner (Mobile Shop, Best Buy, etc.).