My galaxy ace 2 is freezing, being slow and even messing up with my text messages. I've restarted and wiped it 6 times this month. If I go into a store and they say that it's just easy fix and don't replace it can I trade it in for a phone of equal value?
If you are passed the 30 days since purchase, then you would not be able to do an excahnge without paying for a new phone. You could see what the trade in value is for the ace 2 and that will take more off the cost of a new phone. If you are within the 30 days, you can go to any Koodo store and exchange it at no cost.