Can I delete a prepaid account?

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  • Updated 5 years ago
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Can I delete a prepaid account? I need to send my phone in to get it fixed, so my friend gave me his old iphone to use as a replacement while mine is gone. I got a new SIM card for it, set up a different prepaid account since the person working at the koodo kiosk had no clue what to do other than that, and it didn't work... I don't want it to be a total waste of time and money. Anything I can do about it?
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Jenna Chanel

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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As far as I know you cant delete a prepaid account it just becomes inactive / deleted after 90 days of not using that account.
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Jenna Chanel

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It just says no service, I set it up at a computer in the public library nearby since I was trying to get this all figured out before work. I went back to the kiosk afterwards, said it didn't work, explained all this stuff, and got absolutely no help.
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Mayumi, Mobile Master

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Did you try the battery out for a few minutes and back on?
Also make sure3G enabled.
Edit : You said you got an iphone, so forget about the battery out.
And prepaid phone takes a few hours to become active ( sometimes more),so you can wait a little longer.
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Mayumi, Mobile Master

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I found this :How to set up your Apple iPhone
http://koodomobile.com/en/on/switch2k...
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Jenna Chanel

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Thank you so much, it worked like a charm. Oddly enough, my phone (the one that needed to be fixed) apparently fixed itself... I have no clue what happened, but not gonna complain!
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Mayumi, Mobile Master

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I'm glad to hear that :)

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