can you unlock my koodo account

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  • Updated 2 weeks ago
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Richard Terriah

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Posted 2 weeks ago

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Bernard, Official Rep

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I assume you mean your online account Richard. It will unlock automatically afte about an hour of trying to log in unsuccessfully. If you forgot your username or password you can recover by clicking the ‘Forgot?’ links on the login page.
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Richard Terriah

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I tried recovering it to much problem just send my account number and I will pay it at the bank
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Bernard, Official Rep

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This is a public forum Richard. You account number and everything you say is seen by everyone, in the interest of your privacy no account information is shared here. Your account number is on your agreement as well. You can also dial 611 from your phone follow the steps to pay your bill.
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Goran, Mobile Master

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May I ask what was too problematic with recovering tyour self-serve account?