Need help locating my Samsung Neo 5s.

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  • Question
  • Updated 6 months ago
  • (Edited)
Lost Samsung Neo 5sCan you show me the location of my lost Samsung neo 5 it is registered to koodo.. and the battery died.
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Melanie Wright

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Posted 6 months ago

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Allan, Mobile Master

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You can try https://findmymobile.samsung.com or https://myaccount.google.com/intro/fi....

How do you know that battery is dead if it's lost? As well if it is dead the best your gonna get is the last known location.
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Melanie Wright

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I know the battery ran out because when I call it ....it goes straight to my voicemail ...also it says that the 12th was the last time I used it...whuch makes sense but I can't find it on the map. Can someone please help me to see where it is located. Please and thank you ! Sincerely!!! Melanie
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Allan, Mobile Master

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If you didn't have location services on or the find my phone feature properly enabled then you may not be able to see a location.
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Dinh, Mobile Master

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If you didn't find the location of the phone using either samsung or google tools, then it could be lost forever. I would try to comeback to some "lost and found" places and see if someone picked it up.
If all chances of finding are gone, you should report it as lost/stolen in your selfserve and get a new SIM if possible.
(Edited)