Can Not Register Have Been Calling Customer Service To Pay

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  • Updated 4 years ago
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Have been here over 6 months and still can't register, I have to phone customer service to pay my bill help!

Any help would be appreciated.

Annoyed that I have to add extra words when I have said
what I want to
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Pat Rose Russell

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Posted 4 years ago

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Daniel Gunn

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Hi Pat,

What happens when you try to register for your self serve account? Are you getting an error message when doing so?
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Jonathan I, Mobile Master

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Error message? Are you registered for Self Serve?

If you're paying through online banking you actually don't need to call in. You can just register Koodo as a payee with the account #. It'll be on the papers you signed when you got the phone or previous bills.

To be honest I don't know why you didn't call to get your login issue resolved after the first bill came out. You've been on the line with customer service each month, so that's 6 times you should have mentioned it to them. They can sort it out for you.

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