can not receive phone call and text but I can make phone call and send massage

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  • Updated 3 years ago
  • Answered
I can not receive any phone call and massage. However I can send and make call my self. I active my sim kart yesterday. I have this problem since the activation.
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Fateme Mahyari

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Posted 3 years ago

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Dennis, Mobile Master

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Make sure do not disturb or blocking mode is not enabled in your settings
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Mitchell Palmater

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Did you port your number from another provider?
This is a common symptom of a number port.
While the port is going through, you may only be able to make outgoing calls. Incoming will go to your old phone until it finishes.
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Yannick

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Hi Fateme, are you able to receive calls and messages now? Keep us updated! 

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