can not get my data booster on my Xperia

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  • Question
  • Updated 9 months ago
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sandra mackinnon

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Posted 9 months ago

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Goran, Mobile Master

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Are you on prepaid? What happens when you try to add it? Do you get some sort of error message? What does it say? Be sure to clear your browser cache and if itbdoesnt work try again with a private / incognito tab. Let us know and please give more details.
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sandra mackinnon

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no error comes up at all. cache is clear
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sandra mackinnon

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i recently re set my phone.  Not sure if that is the problem.
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Robert, Mobile Master

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Are you trying to buy it? Or you bought it and it's not working?
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sandra mackinnon

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Bought boosters and not working
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Goran, Mobile Master

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Is this the first time you're adding data?
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sandra mackinnon

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no.  Have bought them many times before