can not download picture text even with data

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  • Question
  • Updated 11 months ago
can't download picture text.
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sandra mackinnon

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Posted 11 months ago

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BobTheElectrician

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In your mobile network settings, check your APN values:

https://community.koodomobile.com/koodo/topics/what-are-koodo-apn-settings

You might also try changing network type to WCDMA/GSM without the LTE then restarting the phone.
(Edited)
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Allan, Mobile Master

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Does data work with other applications? Try turning your wifi off while your data is on, sometimes phones will favour wifi even when the data is on and wont allow MMS to be downloaded.