For approximately 6 months now I have been unable to pay my bill online. I've tried to resolve it with customer service but keep running into a brick wall, because they say they can't see anything on their side. I have no problems paying my other bills online. None! Getting very frustrated with Koodo.
Now I hear that phone payments will no longer be accepted as of September 25, 2016, so I'm wondering how I'm going to accomplish bill payment now? Should I start sending cheques? How stupid is that. I used to think Koodo was great and really tech savvy, but now I just get random and incoherent responses to my queries it seems. Has Koodo gone down hill that much?
Koodo, wake up!