Can my plan be paused for a period of time?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Hi, I live in Quebec, Canada and I have just got a new job that will take me to mexico for three months during the winter. Of course I will not be using my phone other than wifi over there as the roaming charges would be too costly for me. So my question is, can I halt my service for the three months so that my 3g would not work, I would not be charged for those 3 months? I don't want to choose a new plan when I unhalt the service. Thanks!
Photo of Étienne Melançon

Étienne Melançon

  • 120 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,220 Points 100k badge 2x thumb
You can put your account on a seasonal hold however you will lose your plan and need to pick a new plan when you activate service again. It basically keeps your # available for you. The seasonal hold is 15 bucks a months.
Here's more details

This conversation is no longer open for comments or replies.