Can my daughter take over my plan (more data) and I take hers (less data)? It is my account.

  • 1
  • Question
  • Updated 4 weeks ago
  • Answered
I would like to switch plans with my daughter as I don't need much data. I am wondering if that is possible? My plan has 7gb and hers has 2gb. I really do not need that much data but  she does (teenager). Is this something that is possible? 
Photo of S. Pin

S. Pin

  • 270 Points 250 badge 2x thumb

Posted 4 weeks ago

  • 1
Photo of Mats

Mats

  • 17,642 Points 10k badge 2x thumb
It can probably be done but you would need to contact Koodo for them to do it. A transfer of ownership costs $10. I dont know if they would charge you twice or just once for this.

https://www.koodomobile.com/contact-us
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 141,672 Points 100k badge 2x thumb
You can trade phone numbers, but there is no way to transfer a grandfathered plan from one number to another.
Photo of Allan

Allan, Mobile Master

  • 59,616 Points 50k badge 2x thumb
You cannot switch plans no. One of you can take the others plan but the other would have to choose from Koodos current plans. This may or may not be a problem for you depending on the plans your currently have.
Photo of Mats

Mats

  • 17,622 Points 10k badge 2x thumb
So if only one can take over the others plan would the daughter still be able to also move her number over to the 7GB plan? Then the mother/father would just have to pick a new plan with their same number? They might be fine with being able to do that. Or are they going to lose their number as well?

Maybe it isnt as easy as it seems and they have to switch numbers if they want to swap plans as Timo says.
Photo of Allan

Allan, Mobile Master

  • 59,616 Points 50k badge 2x thumb
The problem is it would work like a port so the first person would port their number to the other account and then their account would be closed (since the number was ported out). There is no way to get around that.

You can do a combination of keeping numbers, getting new numbers, and getting new plans but in the end, one line is going to be porting out and whichever account does the port will lose the account/plan it has with it.
Photo of BobTheElectrician

BobTheElectrician

  • 64,750 Points 50k badge 2x thumb
As long as you are paying on one combined bill, you can do it, but you must change both phone numbers without porting out. The plans are tied to the SIM, not the handset.

You have plan A, SIM A, number A, handset A, big data.

She has plan B, SIM B, number B, handset B, small data.

Change the number of SIM A to one that your daughter can live with, and pop that into her phone (handset B). She's now on plan A. If need be, you may have to replace the SIM if there's a size conflict.

Ditto for the second phone.
Photo of S. Pin

S. Pin

  • 270 Points 250 badge 2x thumb
Hi Everyone, thanks for the suggestion but it seems a lot more complicated than i thought. Basically we don't want the numbers to change and I want my daughter to get my plan as it has more data. I plan to upgrade my phone so i would pick a new plan.  Does that mean that i would have to port my number so she can have my plan? 
(Edited)
Photo of Allan

Allan, Mobile Master

  • 57,106 Points 50k badge 2x thumb
What are the current plans you guys have? ($ amount and number of GB) Maybe we can help find something comparable?
Photo of Goran

Goran, Mobile Master

  • 94,320 Points 50k badge 2x thumb
Unfortunately that's not doable. If you want to keep your numbers without changing numbers you cannot keep your plans if theyre grandfathered. This has been explained above. Porting out your number ends the line and the plan is not kept. If you can accept it can just swap numbers and lines. Or you'll just have to wait for a good deal to come by and change to that.
LOL What? It is definitely doable but the issue is finding a rep who will do it with Koodo's "do it yourself or give us money" customer service. All you Mobile "Masters" were here when someone else asked this same question just a few months ago. Some of you said not possible as always, but then the person contacted customer service, got lucky, and got it done.

Also, a cancelled phone number is not "lost" for at least 90 days, which is the ageing stage. Only the previous owner can re-activate the number during that period. They can even reactivate a cancelled line with the same grandfathered plan and add-ons or whatever but there are more technical requirements for that, compared to just getting the phone number back.
(Edited)
Photo of Goran

Goran, Mobile Master

  • 90,950 Points 50k badge 2x thumb
Orly? Must have missed that person saying they swapped numbers on the same lines. And kept the same plans. Well, what's lucky? 5% chance of a rep agreeing to doing it? 20%?1?