Can Koodo blacklist my phone stolen in Mexico?

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  • Updated 6 months ago
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I am in Mexico with an unlocked phone that was originally locked to Telus. The phone has been stolen with a Mexican sim card in it. I have suspended the Mexican service, but I want to block the IMEI. Will Koodo do this? I left a FB message but they did not respond.
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Suzanne Beaudry

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Posted 6 months ago

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Camilo_A

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Hi there!

They will get back to you via FB then, the phone can definitely be flagged as Stolen!

Enjoy the rest of your trip!
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Dennis, Mobile Master

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You can flag the phone as stolen on self serve too
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Suzanne Beaudry

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I suppose that even if Koodo blacklists it in Canada, the person who stole it in Mexico can still use it with a new SIM. I called the Mexican carrier and they said they can't blacklist a phone from another country.
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Dinh, Mobile Master

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The IMEI blacklist works for Canada and US only, I believe.
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Robert, Mobile Master

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That's too bad. It should be worldwide so that phone stealing will stop one day.
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Suzanne Beaudry

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Yes!!! I hate it that the guy who took it can now pop in a SIM and use it. (I know who it was.)
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Robert, Mobile Master

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If you know who it was and have the IMEI with you, you can probably report it to the police and he'll be accused of theft?
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Suzanne Beaudry

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Unfortunately I don't know his name. He is a taxi driver. Luckily I only buy second-hand phones, this one was a Galaxy S4-- so it is mainly a big inconvenience.
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Robert, Mobile Master

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Ahh I see :( Too bad you didn't get his name. He's probably stealing other's people phones too.