can i use my prepaid balance to pay for my new phone and plan?

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  • Updated 7 months ago
I want to switch to a monthly plan. My prepaid account has $25 in it and I owe $15 for my new phone and plan. Can i use the prepaid amount to pay?
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Kim

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Posted 7 months ago

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Dan Lapain

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I have been in this scenario before, It's best to go into your local Koodo store and speak with a representative in this case. They will reimburse you (if eligible) then transfer it over to your new phone plan
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Kim

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Thank you!