Can I use my prepaid account balance towards paying for a monthly plan if I'm looking into switching?

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I have some money in my prepaid account, and I would like to switch to a postpaid monthly plan. Is there any way I can transfer the money in my prepaid account to go towards paying for a monthly plan? Or do I have to use up whatever money I have left in my prepaid plan before moving to a postpaid plan?
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Caroline

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Posted 3 years ago

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Dennis, Mobile Master

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The answer is maybe.
They tried it for a limited time.  But I am unsure what that limited time was

https://community.koodomobile.com/koodo/topics/prepaid-to-monthly-postpaid-incentives?utm_source=not...
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Ahmad

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Yes you can, Caroline. If you switch to a monthly plan, you can transfer any leftover prepaid balance to your monthly plan as a credit.
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pierre

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thank you i will contact them tommorow
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Bea W

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does that apply to data, too?
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Bea W

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Yes, I did get an entirely new number for my postpaid plan.
But I can still get into the old prepaid account with the following message

  • Amount Due to Reactivate Plan: $15.00
  • Plan Expiry Date: Jun 28, 2016
  • Account Deactivation Date: Sep 27, 2016
  • Current Balance: $0.00

  • Current Booster Add-on(s)
  •   Amount Used Data Booster 1 GB
    300.654  /  2043.957 MB
    Data Booster 500 MB
    291.029  /  500 MB
    Talk Booster 100
    0  /  100 MIN
    Talk Booster 25
    14  /  25 MIN
  •  
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Bea W

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I went on a trip to India and needed a different plan to use my phone from there.
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Sophia, Mobile Master

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Well... you have a heck of a huge amount left, about 2GB of data altogether and almost 2 hours talk time. I'm sure you will be able to make someone very, very happy with that - perhaps a niece or nephew in need of a prepaid plan?
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Bea W

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I had the talk time transferred to postpaid, meanwhile. So just lots of data left.
Unfortunately, there is nobody here I could give that to. If I reactivated prepaid for a while as you suggested can I, at the same time, suspend my postpaid plan without penalty?
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Sophia, Mobile Master

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Sadly... no... you can't postpone a monthly plan. Remember that as long as you renew your base plan on or before September 26, you will get 30 days of service in which you can use up your data. Or you could just let it expire on the 27th... but my frugal nature would cry at that thought, haha...

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