can I turn off the data on a phone through self serve to atop from going over and getting charged?

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  • Updated 3 years ago
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I have an account with 2 phones. on the other phone can I turn off the data now that I'm over to keep from that person over using and me getting billed?
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Natalie Davies

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Posted 3 years ago

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Go into settings and it should say mobile data; turn off hopefully this will help
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Timo Tuokkola, Mobile Master

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Each phone on a koodo plan has its own separate data bucket, it isn't shared between the lines on the account.
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David, Mobile Master

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Mayumi, Mobile Master

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If you are the account owner and paying the other phone includes overage charges, you can add "Data block add-on" on the other phone.
It will keep from the other person go over any higher on the data overage.
You will need to call Koodo (*611 from your Koodo phone) to add it then you can remove it through self serve after the billing cycle is renewed.

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