can I suspend phone services while I am overseas for three months ? How much will it cost me?

  • 1
  • Question
  • Updated 1 year ago
can I get my phone services suspended or withheld when i am overseas for three months? How much will this cost me? 
Photo of Daya Hewapathirane

Daya Hewapathirane

  • 100 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 90,800 Points 50k badge 2x thumb
Yes. 15 per my both plus tax and when you get back you will have to choose a current market plan.
Photo of Daya Hewapathirane

Daya Hewapathirane

  • 100 Points 100 badge 2x thumb
Thanks Goran, can you help me to get my phone services suspended from Feb.12 2017 to May 11th, 2017 (3 months)? . Will I be permitted to unlock for my phone while I am overseas, after suspending phone services? I have already obtained an unlocking Code from Koodo. 
(Edited)
Photo of BobTheElectrician

BobTheElectrician

  • 62,064 Points 50k badge 2x thumb
You can send Koodo a private message on their Facebook page even if you are overseas. Those agents have access to your account details and can help you out directly.

You will unlock the phone once you insert the alternative carrier's SIM and you get a prompt to enter the unlocking code. Doesn't matter where you are or if your service is active or not.
Photo of Daya Hewapathirane

Daya Hewapathirane

  • 100 Points 100 badge 2x thumb
Thanks so much for the information- Best Wishes
Photo of Daya Hewapathirane

Daya Hewapathirane

  • 100 Points 100 badge 2x thumb
I would like to get the phone cancellation extended to a further period of 3 months,  until August 2017

Thanks
Daya Hewapathirane
Photo of Goran

Goran, Mobile Master

  • 90,800 Points 50k badge 2x thumb
Then you can just leave it as is. Unless you were told it will be reactivated you're good.