can I setup my phone (S4) to delete email from Bell email?

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  • Updated 2 years ago
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I view, send and receive emails using my phone but when I delete emails they stay in my online inbox?  Can I set up my phone so that deleting emails on my phone also deletes them from my online webmail?  My old HTC did it.
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Danny K. Parmiter

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Danny,

It all depends on the type of e-mail system that Bell uses. I know when I used one from Bell, there was a lack of synchronization and this is all based on the type of back-end protocols that Bell uses for their e-mail settings (POP3). Gmail who uses IMAP, allows the type of functionality that you are looking for. I'm not sure how you got it to work on your HTC phone, unless you were using a different app that interfaced with the webmail. I would contact Bell and confirm wether or not it can be done, as most of it will lie on their end. If you come back with settings or configurations that have to be done, we can definitely help you with that!