Can I remove any extra data I decide to add in the future?

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  • Updated 2 years ago
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I got received a text from Koodo saying I am eligible to get 750mb of extra data for $5 or 1.5g of data for an extra $10 a month. Will I be able to remove this add on in the future if I change my mind? I have a grandfathers plan (1gb, 400min, unlimited after 5pm $40) and I do not want to risk it before I actually know.
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Andres Corrales

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Posted 2 years ago

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Chadwick, Mobile Master

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Hello, If you change plans now, you will lose that plan and will not be able to get it back.
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Andres Corrales

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I know that, but its not asking me to change plans, its saying if i want to get extra data on top of my plan. Or at least thats what I am interpreting.
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Chadwick, Mobile Master

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If your a monthly customer and not prepaid, than there is no data addons and u will be forced to change your plan. If your pre paid. than yes you can keep your plan and just remove an add-on once its of no use to you
(Edited)
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Chad Burr, Mobile Master

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Some monthly customers are offered these extra data packs and yes if you don't want them later you can remove them later if you want. But they aren't usually offered so if you remove it later, you may not be able to get it back if you change your mind.
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Chadwick, Mobile Master

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Well then, good to know lol
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Andres Corrales

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Thank you

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