can i get money back?

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  • Updated 2 years ago
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i bought moto x play 2 weeks before and now it shows white line on the right side and sometimes it getn hang.i actually dont like tht phone can i get money back?
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Kiran kinassery

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Posted 2 years ago

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Chad Burr, Mobile Master

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If you got the phone within the last 15 days you can indeed return it as long as nothings physically damaged. If it's been over 15 days then your only recourse is to get warranty service by contacting Koodo or visitin a Koodo Kiosk.
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Chadwick, Mobile Master

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Like chad said but you say you don't actually like the phone, unfortunately buyers remorse only works within the first 15 days like said above. If u go the Koodo warranty service route. You will only be able to get the same phone in return.
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Chad Burr, Mobile Master

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And the warranty was just to fix the white line, not too get a different device. As stated above ;)

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