Can I get an online deal in store?

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  • Question
  • Updated 4 months ago
When I am logged in I get a notification saying I can "upgrade online with the tab and get $150 off any phone." It also says that "due to high number of recent orders, your phone may take 10 or more business days to process." I was wondering if I can go to a store and get this deal to avoid the potentially very long wait, as my phone is unable to send or receive calls and texts at the moment. Thanks.
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Patrick

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Posted 4 months ago

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Paul Deschamps, Mobile Master

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No online is online only no exceptions unfortunately
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Mats

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More than likely you cant as it specifies online only.
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Bernard, Official Rep

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You cannot Patrick. . However, order volume has normalized and most will go out in 2-5 business days. We are in the process of removing that message as it's no longer applicable to the majority of the orders. 
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Dennis, Mobile Master

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Only the majority, but not all?  Which orders will this still impact?
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Bernard, Official Rep

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It varies. By location of delivery, by device ordered, by customer type. 
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Patrick

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Thanks a lot for the fast replies guys! Awesome to hear that the volume has gone down, appreciate it. Thanks again.