Can I check voicemails from a different phone, even if my service was disconnected?

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  • Updated 2 years ago
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My phone was cut off this morning without any warnings. I hadn't received any text or calls from Koodo, & now this has really started to screw me around.

I have a Samsung Galaxy Grand Prime, bought it brand new in December so whatever model & software that one has is exactly mine lol I'm not into technology.

My phone had a voicemail I hadn't checked before it was cut off, & now that my phone's been cut off it won't let me call voicemail off my phone or anyone else. Now I have the voicemail notification there 24/7, I can't clear it, I can't check the message, I don't know what to do. I want to hear the message, but I would gladly give that up if I found someone who knows how to help me. Check voicemail, or be stuck with this stupid notification forever... Fml.
Someone please, please know what to do. This is so frustrating on my own.
Thank you soo much in advance. Xo.
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Serenity Rose Stevens

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Posted 2 years ago

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Chad Burr, Mobile Master

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Why was your service disconnected?,

Koodo always calls and sends your text messages before they cut your service (I'm speaking from experience here), not that I don't believe you but Koodo really would rather keep you than cut you.

That being said, if your service is suspended then there's no way to retrieve message.

If you were cut for non payement you'll need to call Koodo from your phone which should still be able to do.

Make a payment arrangement and ask they turn your phone back on. Be ready to make a partial payment if that's the reason.
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Dennis, Mobile Master

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I assume *611 works on a Koodo phone that already is cut off?
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Hey Dennis! #227 (to reach our payment services) will work even if the phone is suspended, but not if the line has been cancelled.
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Dennis, Mobile Master

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Why #227?  #BAR? #CAP?

Is Koodo #TeamCap?

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