can I change my plan twice per billing cycle? It looks like I can’t through self serve but would it be possible to do it on the phone?

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Hello my question is can I change my plan twice per billing cycle? It looks like I can’t through self serve but would it be possible to do it on the phone?
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Deep Patel

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Posted 5 months ago

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Dinh, Mobile Master

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hi Deep,
I believe the rule is you can only change once per billing cycle.
However, if you have a special reason, I think they might do it...
(Edited)
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Timo Tuokkola, Mobile Master

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Changing it over the phone will result in a $10 fee charge though. Your minutes will also be prorated again which means there is a strong chance you will end up with overage charges as well.