Can I change my number and change my plan on the same day?

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  • Updated 1 year ago
  • Answered
Or do I have to wait a couple days after changing my number?
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codyis13 .

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Posted 2 years ago

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Marty McFly

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I did a phone number change through Self Serve and it was done immediately. I can't speak for the plan change though. Might change at the beginning of your next billing cycle.
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Bernard, Official Rep

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Cody, you won't be able to change both in the same billing cycle.
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Kumar2094

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Hi, I changed my number as I'm moving to another province. I wanted to also change my plan but it seems that I have to wait until my next billing cycle. Can this be sorted out by calling in?
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Bernard, Official Rep

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You need to send us a private message on Facebook so we can take a look at your account. 
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Kumar2094

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Why Facebook?
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Bernard, Official Rep

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To authenticate your account. For security. Anyone claim to be anybody here.
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titaniumtux

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I have successfully changed my plan, then ported in a number all in the same day. YMMV.