Can I cancel my phone for a month while I get a new battery for my phone and not lose my current no.

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  • Updated 3 years ago
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The battery has died in my Samsung 2 and i can't get one locally it could take up to a month to get one from overseas. What happens if I cancel my monthly plan until I can get mine repaired. Do I lose my current phone no.
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MJ Webber

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Posted 3 years ago

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Mathieu, Mobile Master

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If you cancel for a month yes you loose your number. You can however, place a seasonal hold on your account for 15$ a month and keep your number. You will loose your existing plan and will be forced to pick one of Koodo's current plans when you remove the seasonal hold.