Can I cancel an add-on, before the start date of the add on?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I bought an international add on for the month of August. The add on is only scheduled to start on August first, and I will only be officially billed for it on my next monthly bill later on in August. Can I still cancel the add on, before August 1st?
Photo of Emilie Alice

Emilie Alice

  • 90 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 107,614 Points 100k badge 2x thumb
I think it's always possible to dance something you haven't used. But I can not say 100% sure
Photo of Daniel

Daniel, Employee

  • 5,714 Points 5k badge 2x thumb
Hello Emilie! If you can't remove the option directly from the Self Serve, you'll need to contact us to have the add-on removed. You can reach us on our Facebook or Twitter pages :)

This conversation is no longer open for comments or replies.